Return & Exchange Policy

At WSM Fashion, we want you to be happy with your purchase.

Returns or exchanges may be requested within 14 days of receiving your order, subject to the following conditions:

• The item must be unused, unworn, unwashed, and in its original condition.

• The original WSM tag must remain attached to the item. Items with a removed, detached, or altered tag are not eligible for return or exchange for change of mind, size, or preference.

• The item must be returned in its original condition and packaging.

• Personalized or customized items, including items embroidered with a name, cannot be returned or exchanged for change of mind, size, or preference.

• Delivery charges are non-refundable. Customers are responsible for delivery costs associated with returns or exchanges requested due to size or preference.

Defective or Incorrect Items

If you believe you have received a defective or incorrect item, please contact WSM Fashion as soon as possible.

Items reported as defective may be inspected to determine the nature and cause of the issue. Damage resulting from wear, washing, misuse, improper care, alteration, or normal wear and tear is not considered a manufacturing defect.

Where an item is confirmed to have a manufacturing defect or was supplied incorrectly, the matter will be handled in accordance with applicable consumer protection laws in Kuwait.

Nothing in this policy limits any mandatory rights available to customers under applicable consumer protection laws in Kuwait.

WSM Fashion — Designed with Care ✨